tel: 877-835-6363 fax: 877-622-7953 e-mail: info@oeonline.ca OE Cambridge is intent on creating the highest level of satisfaction among our customers. Please take a few moments to evaluate your level of satisfaction with your dealings with OE. Please rate the following on a scale of 1 to 5: 1 = Poor, 5 = Excellent *Company *First Name *Last Name *Phone Number () *Email Address Address *City Postal Code Title Sales Their understanding of your business and industry 1 2 3 4 5 Being responsive to your needs 1 2 3 4 5 Following through on promises or commitments made to you 1 2 3 4 5 Their level of product line knowledge 1 2 3 4 5 Keeping you informed about new products 1 2 3 4 5 Installation The delivery of the new product and removal of the old product by the delivery company. 1 2 3 4 5 The responsiveness and interaction of the Sales Rep. 1 2 3 4 5 The Training on the product provided by an OE Rep. 1 2 3 4 5 The responsiveness of your Service Technician to your requirements during the installation. 1 2 3 4 5 Overall Operations Ease of ordering supplies 1 2 3 4 5 Timeliness of order fulfilment 1 2 3 4 5 Accuracy / responsiveness of the Service dispatcher when you call for service 1 2 3 4 5 Review of problems and solutions with key personnel 1 2 3 4 5 Level of courtesy and professionalism of OE staff 1 2 3 4 5 Making you feel like a valued customer 1 2 3 4 5 *Required Fields